Cookies Policy

Westmark HVAC Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Westmark HVAC Services.

This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”) along with our application, Westmark HVAC Services. By accessing or using our Service, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, whenever any of these terms are referenced, they are strictly defined as:

• Cookie: A small piece of data generated by a website and stored by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
• Company: When this policy mentions “Company”, “we”, “us” or “our”, it refers to Westmark HVAC Services, (12461 Veterans Memorial Hwy Douglasville, GA 30134 United States), which is responsible for your information under this Privacy Policy.
• Country: where Westmark HVAC Services or the owners/founders of Westmark HVAC Services are based, in this case it is the United States
• Client: refers to the company, organization or person that registers to use the Westmark HVAC Services Service to manage relationships with your consumers or users of the service.
• Device: Any internet-connected device, such as a phone, tablet, computer, or any other device that can be used to visit Westmark HVAC Services and use the services.
• IP address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographical blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
• Personnel: refers to those individuals who are employed by Westmark HVAC Services or are under contract to perform a service on behalf of one of the parties.
• Personal Data: any information that directly or indirectly, or in connection with other information, including a personal identification number, allows the identification or identifiability of a natural person.
• Service: refers to the service provided by Westmark HVAC Services as described in the relevant terms (if available) and on this platform.
• Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may be of interest to you.
• Website: Westmark HVAC Services’s site, which can be accessed via this URL: https://westmarkhvac.com/
• You: a person or entity that is registered with Westmark HVAC Services to use the services.

This Privacy Policy was created withTermify.

What information do we collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

• Name / Username
• Phone numbers
• Email addresses

When does Westmark HVAC Services use third-party end-user information?

Westmark HVAC Services will collect the end-user data necessary to provide Westmark HVAC Services services to our customers. End users may voluntarily provide us with information they have made available on social media websites. If you provide us with such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting those websites and changing your privacy settings.

When does Westmark HVAC Services use third-party customer information?

We receive some information from third parties when you contact us. For example, when you provide your email address to express interest in becoming a Westmark HVAC Services customer, we receive information from a third party that provides automated fraud detection services to Westmark HVAC Services. We also occasionally collect information that is publicly available on social media websites. You can control how much of your information social media websites make public by visiting those websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may be of interest to you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, sale of assets, or other corporate reorganization, we may also share or transfer your personal and non-personal information to our successors in interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and website, database storage and management, email management, marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties so they can perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytical purposes with third parties such as web analytics partners, application developers, and advertising networks. If your IP address is shared, it may be used to estimate your general location and other technographic data, such as connection speed, whether you visited the website from a shared location, and the type of device used to visit the website. They may aggregate information about our advertising and what you view on the website and then provide audits, research, and reports for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties if, in our sole discretion, we believe it is necessary or appropriate to respond to claims, legal processes (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical or legally actionable activity, or to comply with applicable court orders, laws, rules and regulations.

Where and when is customer and end-user information collected?

Westmark HVAC Services will collect personal information that you submit to us. We may also receive personal information about you from third parties, as described above.

How do we use the information we collect?

Any of the information we collect from you may be used in the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us respond more effectively to your customer service requests and support needs)
• To process transactions
• To administer a contest, promotion, survey, or other site feature
• To send periodic emails

How do we use your email address?

By submitting your email address on this website, you agree to receive emails from us. You can opt out of any of these email lists at any time by clicking the opt-out link or other unsubscribe option included in the relevant email. We only email people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites such as Facebook, where we show personalized advertising to specific people who have opted in to receive communications from us. Email addresses submitted solely through the order processing page will be used only to send you information and updates related to your order. However, if you have provided us with the same email address through another method, we may use it for any of the purposes set out in this Policy. Note: If at any time you wish to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How long do we keep your information?

We retain your information only as long as we need it to provide Westmark HVAC Services to you and to fulfill the purposes described in this policy. This also applies to anyone with whom we share your information and who performs services on our behalf. When we no longer need to use your information and there is no need for us to retain it to comply with our legal or regulatory obligations, we will delete it from our systems or de-identify it so that we cannot identify you.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All sensitive/credit information provided is transmitted via Secure Socket Layer (SSL) technology and then encrypted in our payment gateway providers’ database. It is only accessible by those authorized with special access rights to such systems, and they are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financial data, etc.) is never stored on file. However, we cannot ensure or guarantee the absolute security of any information you transmit to Westmark HVAC Services or guarantee that your information on the Service cannot be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or administrative security measures.

Could my information be transferred to other countries?

Westmark HVAC Services is incorporated in the United States. Information collected through our website, through direct interactions with you, or from your use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located worldwide, and may be viewed and hosted anywhere in the world, including countries that may not have generally applicable laws governing the use and transfer of such data. To the fullest extent permitted by applicable law, by using any of the foregoing, you voluntarily consent to the cross-border transfer and hosting of such information.

Is the information collected through Westmark HVAC Services Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and administrative procedures in place to help protect it, prevent unauthorized access, maintain data security, and ensure the proper use of your information. However, neither people nor security systems are infallible, including encryption systems. Furthermore, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we make reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-waivable duty to protect your personal information, you agree that intentional misconduct will be the standard used to measure our compliance with that duty.

Can I update or correct my information?

Your rights to request updates or corrections to your Westmark HVAC Services information depend on your relationship with Westmark HVAC Services. Staff may update or correct your information as detailed in our internal employment policies.

Customers have the right to request restrictions on certain uses and disclosures of personally identifiable information as follows. You may contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph) by canceling your account. Such updates, corrections, changes, and deletions will not affect other information we maintain, or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requiring a one-time password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the confidentiality of your one-time password and account information at all times.

Please be aware that it is not technologically possible to delete every single record of the information you have provided from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Immediately upon receiving your request, all personal information stored in the databases we actively use and other easily searchable means will be updated, corrected, changed, or deleted, as appropriate, as soon as reasonably and technically possible.

If you are an end user and wish to update, delete, or receive any information we have about you, you can do so by contacting the organization you are a customer of.

Personal

If you are a Westmark HVAC Services employee or applicant, we collect information that you voluntarily provide. We use the information collected for Human Resources purposes to administer employee benefits and screen applicants.

You may contact us to (1) update or correct your information, (2) change your preferences regarding communications and other information you receive from us, or (3) receive a record of the information we hold about you. Such updates, corrections, changes, and deletions will not affect other information we maintain, or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion.

Sale of business

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Westmark HVAC Services or any of its Corporate Affiliates (as defined herein), or that part of Westmark HVAC Services or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file or a petition for bankruptcy, reorganization, or similar proceedings is filed against us, provided that the third party agrees to comply with the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For the purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Westmark HVAC Services, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Applicable law

This Privacy Policy is governed by the laws of the United States without regard to its conflict of law provisions. You agree to the exclusive jurisdiction of the courts in relation to any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those persons who may have rights to bring claims under the Privacy Shield or the Swiss-U.S. Framework.

United States law, excluding its conflict of laws rules, will govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.

By using Westmark HVAC Services or contacting us directly, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, you should not interact with our website or use our services. Your continued use of the website, direct interaction with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will signify your acceptance of those changes.

Your consent

We have updated our Privacy Policy to provide you with full transparency regarding what is established when you visit our site and how it is used. By using our Westmark HVAC Services, registering an account, or making a purchase, you agree to our Privacy Policy and its terms.

Links to other websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites that are not operated or controlled by Westmark HVAC Services. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or verified for accuracy or completeness by us. Please note that when you use a link to go from the Services to another website, our Privacy Policy no longer applies. Your browsing and interaction on any other website, including those linked from our platform, are subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Advertising

This website may contain third-party advertisements and links to third-party sites. Westmark HVAC Services makes no representations about the accuracy or suitability of the information contained in those advertisements or sites and accepts no responsibility for the conduct or content of those advertisements and sites or for offers made by third parties.

Advertising keeps Westmark HVAC Services and many of the websites and services you use free of charge. We work hard to ensure that ads are safe, unobtrusive, and as relevant as possible.

Third-party advertisements and links to other sites advertising goods or services do not constitute endorsements or recommendations by Westmark HVAC Services of those third-party sites, goods, or services. Westmark HVAC Services assumes no responsibility for the content of any advertisements, the promises made, or the quality/reliability of the products or services offered in any advertisements.

Cookies for Advertising

These cookies collect information over time about your online activity on the website and other online services to make online ads more relevant and effective for you. This is known as interest-based advertising. They also perform functions such as preventing the same ad from appearing repeatedly and ensuring that ads are displayed correctly for advertisers. Without cookies, it is very difficult for an advertiser to reach their audience or know how many ads were shown and how many clicks they received.

Cookies

Westmark HVAC Services uses cookies to identify the areas of our website you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to enhance the performance and functionality of our website, but they are not essential for its use. However, without these cookies, certain functionality, such as videos, may not be available, or you would have to enter your login details each time you visit the website, as we would not be able to remember that you were previously logged in. Most web browsers can be configured to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website properly or at all. We never place personally identifiable information in cookies.

Blocking and disabling cookies and similar technologies

Wherever you are located, you can also configure your browser to block cookies and similar technologies, but this may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully use all of its features and services. You should also be aware that you may lose some saved information (for example, saved login details, site preferences) if you block cookies in your browser. Different browsers offer different controls. Disabling a cookie or a category of cookies does not delete the cookie from your browser; you will have to do this yourself through your browser settings. You should consult your browser’s help menu for more information.

Remarketing services

We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the practice of showing ads online to people who have already visited your website. It allows your business to appear as if it’s “following” people online by showing ads on the websites and platforms they use most.

Children’s privacy

We do not target anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from someone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to our privacy policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy to accurately reflect our Service and policies. Unless required otherwise by law, we will notify you (for example, through our Service) before making changes to this Privacy Policy and give you the opportunity to review them before they take effect. Your continued use of the Service will then be subject to the updated Privacy Policy. If you do not wish to accept this or any updated Privacy Policy, you may delete your account.

Third-party services

We may display, include, or make available third-party content (including data, information, applications, and other product services) or provide links to third-party websites or services (“Third-Party Services”).

You acknowledge and agree that Westmark HVAC Services will not be liable for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Westmark HVAC Services assumes and will not have any liability to you or any other person or entity for any Third-Party Services.

Third-Party Services and links to them are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

Tracking technologies

• APIs de Google Maps
  
  
  The Google Maps API is a robust tool that can be used to create a custom map, a searchable map, logging features, display live data synchronized with location, plan routes, or create a mashup, to name just a few.
  The Google Maps API may collect information from you and your device for security purposes.
  The Google Maps API collects information that is maintained in accordance with its Privacy Policy.

• Cookies and/or web beacons
  
  
  We use cookies to improve the performance and functionality of our platform, but they are not essential for its use. However, without these cookies, certain features, such as videos, may not be available, or you would have to enter your login details each time you visit the platform, as we would not be able to remember that you were previously logged in.

• Local storage
  
  
  Local storage, sometimes known as DOM storage, provides web applications with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies, but with vastly improved capabilities and without information being stored in the HTTP request header.

Information about the General Data Protection Regulation (GDPR)

We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we will explain exactly how and why this data is collected, and how we keep this data under protection to prevent it from being replicated or misused.

What is GDPR?

The GDPR is an EU-wide privacy and data protection law that regulates how companies protect the data of EU residents and enhances the control that EU residents have over their personal data.

The GDPR is relevant for any company operating globally, not just for EU businesses and residents. Our customers’ data is important regardless of their location, which is why we’ve implemented GDPR controls as our baseline standard for all our global operations.

What is personal information?

Any data relating to an identifiable or identified individual. The GDPR covers a wide range of information that could be used alone or in combination with other information to identify a person. Personal data goes beyond a person’s name or email address. Examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

The Principles of Data Protection include requirements such as:

• Personal data collected must be processed fairly, legally and transparently and should only be used in a way that a person would reasonably expect.
• Personal data should only be collected for a specific purpose and used only for that purpose. Organizations should specify why they need personal data when they collect it.
• Personal data should not be kept longer than is necessary to fulfill its purpose.
• Individuals covered by the GDPR have the right to access their own personal data. They can also request a copy of their data and have their data updated, deleted, restricted, or transferred to another organization.

Why is GDPR important?

The GDPR adds new requirements for how companies must protect the personal data of the individuals they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing higher fines for non-compliance. Beyond these facts, it’s simply the right thing to do. At Westmark HVAC Services, we firmly believe that the privacy of your data is paramount, and we already have robust security and privacy practices in place that go beyond the requirements of this new regulation.

Data subject rights – Access to data, portability and deletion

We are committed to helping our clients comply with GDPR data subject rights requirements. Westmark HVAC Services processes or stores all personal data with fully assessed and GDPR-compliant providers. We store all conversations and personal data for up to 6 years, unless your account is deleted. In that case, we delete all data in accordance with our Terms of Service and Privacy Policy, but we will not retain it for more than 60 days.

We understand that if you work with EU clients, you need to be able to provide them with the ability to access, update, retrieve, and delete personal data. We’ve got you covered! We’ve been set up as self-service from the start and have always given you access to your data and your clients’ data. Our customer support team is here to answer any questions you may have about working with the API.

Contact us

Don’t hesitate to contact us if you have any questions.

• Via email: info@westmarkhvac.com
• Via telephone number: +1-943-600-2223